FAQ’s

Most frequently asked questions

Shopping Basics

We are currently offering flat shipping of $5.00, and Free Shipping for all orders over $45.  They will be shipped via USPS, and tracking number will be provided.

Customer satisfaction is of the upmost importance, so if you receive the incorrect item then you may send it back for the correct item.

At this time there are no returns on items unless incorrect item was shipped.

Items must be unworn and unwashed.

Accessories including home goods, hats, bags, are unable to be returned at this time.

Customer is responsible for shipping fees for sending back items.

Please ensure you’re using the size guides for the best fit.

We currently are not shipping internationally at this time.

Payments

PayPal and Square are used to accept PayPal and credit card, debit card payments securely.

Visa, Mastercard, American Express, PayPal

We are required to collect sales tax on all tangible items sold on this website.

Shipping & Returns

If you need to cancel an order outside of the processed timeline, you can send an email to info@thetexastrailhead.com to make a switch or to cancel completely.

Send an email to info@thetexastrailhead.com for any questions you may have about the item or your order and a representative will reach out to you within one business day.

Contact

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